Some references can take longer than normal if we have not received a response to the request for information from the Tenant.
Check with your Tenant to ensure they have completed this request fully.
Also check your spam/junk mail folders & add Ezylet.com to your safe senders list to ensure you receive our emails in the future.
If you or your Tenant are having difficulties, please contact us on firstname.lastname@example.org quoting the reference number and we can assist you. Please include a telephone number should we be unable to contact you via email.